Adventure Credit Union
  • 21-Jun-2017 to 20-Aug-2017 (EST)
  • Teller
  • Grand Rapids, MI, USA
  • Hourly
  • Full Time
  • Non-Exempt

Health, Dental, Vision, 401(k), Pension and generous Paid Time Off


Start your career with ADVENTURE CREDIT UNION!

As second year recipients of the 101 Best and Brightest Companies in Michigan, we strive to recruit and retain ambitious and talented individuals by providing continuous development, support, and appreciation. We are currently looking to add a Member Solutions Associate (MSA)/Personal Banker to our team of professionals!

 

The purpose of the Member Solutions Associate position is to provide exceptional member service and be the primary contact and resource for member's financial needs.

 

Responsibilities include, but not limited to

  • Performs all loan duties by accepting loan applications, conducting loan interviews, processing and reviewing application and closing loans in accordance with established policies, procedures, authority and regulations. Analyze and act upon loan requests, deciding on routine loan requests as authorized and submitting those exceeding established loan limits to supervisor or credit committee for approval.
  • Works to create a flawless Member Experience with members of your direct teams, putting the member first and foremost with everything that is done. Manages member relationships and communication professionally. Identify member needs through conversations.

  • Ensures that cross-sell opportunities are maximized and sales goals are achieved continuously by matching member needs to product benefits. Tracks and tabulates monthly cross-sell results.

  • Performance all member service responsibilities including: opening accounts, educationg members on credit union products and approve ATM/Debit cards.

     

Requirements:

  • A minimum of 1 year in a financial institution, preferably in a position of processing loans and opening accounts.
  • Extensive customer service skills.

  • High comfort level with technology.

  • Possess an energetic, positive and self motivated attitude.

  • Ability to adapt to change.

Adventure Credit Union
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